Heather Hill (Favorite Spoon)
“I want you to know that the idea of your typical funeral director is about to be changed, drastically.
I see you pull into the parking lot and sit there, looking at the door. I’ve never seen anyone hop out of their car and walk into the building without pause. And why should you? You’re about to face probably the most difficult meeting you’ve ever had to face. This meeting makes it “real”. You’ll have to make decisions and face the fact that this is really happening.”